Finding out about a hazard that almost turned into an incident is always concerning. But near-misses can have a valuable silver lining.
According to workers’ compensation cost containment specialist Michael Stack, “Depending on what you do afterward, [a near miss] can be a huge opportunity to save money and headaches.” He says the process of getting to the root cause of a near miss or incident can help you avoid potentially costly and preventable claims.
While there are a variety of strategies for root-cause analysis, a few key principles will help ensure success regardless of your method.
Analyzing information should lead to changes in policies and procedures, including training. If the inquiry reveals that the employee did not realize that the weight of the tools could exceed the capacity of the rungs, review your training to identify gaps. Other possible follow-up action could be adding or upgrading equipment, and communicating with employees about the hazards of behaviors like rushing.
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